FREE SHIPPING & EASY RETURN
FREE SHIPPING & EASY RETURN
|
Country |
Shipping Method |
Shipping Time |
Costs |
|
America |
Standard Shipping |
5-12 Business Days |
$7.49 |
| America | VIP Shipping | 4-10 Business Days | $25 |
| Non-mainland US | Standard Shipping | 18-25 Business Days | $9.49 |
|
Canada |
Standard Shipping |
5-12 Business Days |
$9.49 |
|
Australia |
Standard Shipping |
10-20 Business Days |
$9.49 |
|
Europe |
Standard Shipping |
5-12 Business Days |
$9.49 |
Notes:
- FREE SHIPPING OVER $69
- Orders to non-mainland US (Alaska, Hawaii, Puerto Rico and U.S Virgin Islands) do not qualify for free shipping or expedited services. Shipping times ranges from 18-25 days.
- US warehouse is not allowed embroidery orders.
- Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
- Shipping Time does not include 1-2 business day processing period required to process your order from the date your order is placed.
- Embroidery Orders need additional 1-3 working days to process.
- We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
- Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
- Tips: Embroidery Orders beyond the website cannot be returned.
- Note: Refunds for merchandise returned without contacting us cannot be guaranteed.
Returns & Exchanges
We’re happy to help with your return/exchange. If you are dissatisfied with your order, please contact us within 45 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Please inspect your item when you receive it as returns that don’t follow these guidelines won’t be accepted. Once we receive an eligible return, your return/exchange will be processed.
We’re happy to help with your return/exchange. If you are dissatisfied with your order, please contact us within 45 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Please inspect your item when you receive it as returns that don’t follow these guidelines won’t be accepted. Once we receive an eligible return, your return/exchange will be processed.
Oversold Items
In the event that the item you purchased was oversold, we will refund you for that item and ship the rest of your order.
In the event that the item you purchased was oversold, we will refund you for that item and ship the rest of your order.
For more information, please check Returns & Exchanges Policy.
Any question please kindly contact us.